Frequently Asked Questions

Q: What is Pycomall.com?
A: Simply put, Pycomall.com is a system to create a marketplace to buy and sell digital products.We endeavor to keep improving Pycomall.com into a collaborative interchange for digital fellows to freely buy and sell digital contents, show artwork to the mass audience who may be interested in acquiring you for jobs.The marketplace can be accessed through our website or through our Pycomall.com software application available for download from our website. Pycomall.com is a production tool to help digital artists more rapidly find, preview and acquire essential content. Pycomall.com is a clearinghouse where digital artists can make money selling their content with growing library with thousands of products for purchase.

Q: What if I forget my password?
Simply go to Forgot Password page and enter your email address that registered to our service. We will then send you back the password.

Q: Can I use my hotmail or yahoo email to register on Pycomall.com.com?
A: Yes, You can. But please aware because free web mail services have "anti-spam" "bulk email" filters which are not accurate and may filter our emails to you.

Q: I have got a suggestion that may help Pycomall.com to be a better site.
A: Pycomall.com greatly appreciate your comments, please forward your suggestions to us.

Q: How will you use my personal details, will my details be exposed or shared with any other third party?
A: Your details are solely for registration purposes. Pycomall.com will inform you of new updates and future events schedules. We believe in protecting the privacy of our clients as your privacy is at our first priority. Pycomall.com will not forward details to any third parties.

Q: How do I contact Pycomall.com?
A: You can contact us at info[at]pycomall.com

Q: Can I use the Digital Items in commercial projects?
A: Yes, you can use the models in commercial projects. Please refer the details in our Terms of Use.

Q: Can I re-distribute the Digital Items and products purchased from Pycomall.com?
A: No. Products, Digital Items and any items purchased from Pycomall.com cannot be re-distributed unless permission is granted from us or provider.

Q: What if I have a problem with a purchased asset?
A: Please contact us at support[at]pycomall.com.

Q: Will my credit card details be kept for further use?
A: We use paypal as our primary payment system so there are no credit card details will be kept with us.

Q: What type of credit card will Pycomall.com accept?
A: Pycomall.com accepts VISA and MasterCard via Paypal.

Q: Can I get a CD sent to me with my purchases on Digital Items?
A: Yes, for large volume of purchase. Pycomall.com can record the Digital Items onto a CDR media and have it delivered to you. Please send your request to support[at]pycomall.com

Q: How long do I need to wait for the product download link after I have place my order?
A: Instantly, but we would say is within 1 hour and made sure your email are correct so the mail can be deliver correctly.

Q: What is your mission?
A: Our goal is to revolutionize the way that digital products are bought, sold and delivered by creating a new and focused digital marketplace designed to offer large selections of affordable products while providing maximum returns to intellectual property owners.

Q: I use e-check to purchase pycomall product. Why I did't receive the download link via email?
A: You will receive a email with a download link once your payment have been accept. Normally bank will take 3-4 days to process the e-check payment. If you want instant e-good download, we suggest you use paypal payment or credit card payment.